Track Your Order
How to Track Your Order
We want to make it easy for you to stay updated on your order's progress. Here's everything you need to know about tracking your purchase:
Tracking Information by Email
Once your order ships, you'll automatically receive a tracking number via email at the address you provided during checkout. This email will include:
- Your unique tracking number
- Direct link to track your package
- Estimated delivery date
Our Shipping Carriers
We work with trusted shipping partners to ensure your order arrives safely:
- USPS - For standard domestic shipping
- UPS - For expedited and international orders
- FedEx - For express delivery options
Track Your Order
You can track your order using any of these methods:
- Click the tracking link in your shipping confirmation email
-
Visit the carrier's website directly and enter your tracking number:
- USPS: tools.usps.com/go/TrackConfirmAction
- UPS: ups.com/track
- FedEx: fedex.com/tracking
- Check your account on our website for order status updates
Haven't Received Your Tracking Information?
If you haven't received your tracking email within 2-3 business days of placing your order, here's what to do:
- Check your spam/junk folder - sometimes tracking emails end up there
- Verify your email address - make sure it was entered correctly during checkout
- Contact us - we're here to help! Reach out with your order number and we'll provide tracking details
Need Help?
If you have any questions about your order or need assistance with tracking, don't hesitate to contact our customer service team at support@omnulife.com. We're here to ensure you have a great experience with your purchase!
Please allow 1-2 business days for order processing before shipment.